If you have any questions we'd be delighted to help.
Ordering and payment
Orders can be placed via our secure ordering system. Payment for UK orders can be made by credit card, debit card or Paypal. Payment for overseas orders can be made by Paypal. In all cases we can only ship to the registered address. We also accept credit and debit card payment by phone. Payment by cash and bank transfer is also possible.
Shipping and delivery
All items we sell are covered by our 14 day money-back guarantee. If you are unhappy for any reason, return and we will refund you immediately and in full. It is important that you contact us beforehand to agree a suitable method of return.
Most items are fully covered by our six month guarantee (please refer to the item description). In the unlikely event that an item develops a fault we will arrange repair at our expense. Should repair be uneconomic or not possible we will refund. No cover is offered for faults caused by accident, neglect or misuse.
Hours of business
Our hours of opening are Monday to Friday from 9.30 to 5.00 (UK time). We are closed on Saturdays, Sundays and Bank Holidays.
Callers are welcome by appointment.
Privacy and security
Please see our Privacy Page
Terms and conditions
Our full Terms and Condition can be found here: Worldwide Camera Exchange Terms and Conditions.